Web-based CRM system for a billing service provider › isg-am.de

Services

  • EspoCRM administration
  • Backups, updates
  • Troubleshooting
  • Individualization of the CRM system
  • EspoCRM configurations, design
  • Automation of customer management and communication
  • Automation of contract management
  • Simplification of financial planning
  • Performance optimization

Highlights

  • Administration
  • Individualization of the CRM system
  • Creation of modules, extension of system functionality

Technologies

  • HTML
  • CSS
  • AJAX
  • Ext JS
  • jQuery
  • PHP
  • MySQL

Background

Our customer, ISG Abrechnungsmanagement GmbH, has assigned us the task of setting up a web-based CRM system EspoCRM in order to optimize their business processes related to customer management. The Company is an innovative billing service provider with a large number of customers and customer communications.

Target

The system should be used to organize customer data and communications efficiently, and to facilitate their collection and processing.

Solution

Through our solution, all project goals have been successfully achieved. The CRM system has made daily work much easier and qualitatively better. Access to the system is straightforward and possible from anywhere.

Details

In order to make the system user-friendly, convenient and efficient, a lot of the installable modules have been developed:

  • Advanced Shared Calendar
  • Checklist Field Type
  • Duplicate & Link Contacts
  • Advanced Lead Conversion
  • Phone number validation
  • Autocomplete fields, etc.

Our CRM solution has considerably simplified and automated the company's work processes.

Home Page

The integration of EspoCRM automates customer and contract management, simplifies financial planning, and optimizes various business processes. The user interface is clear, tidy and intuitive to use.

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Contact us

Contact person

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  • Oleksandr Zinchenko
  • CEO
  • +49 (941) 206 026 10

Why we

  • Request and offer cost you nothing
  • We advise and listen carefully
  • Top value for money
  • Transparency and realistic cost estimates
  • Use of modern technologies
  • Long-term support