TreoLabs GmbH as an OroCRM agency based in Regensburg, offers you the most appropriate solutions for the development and support of OroCRM. We are geared towards your needs and requirements and offer integration with any e-commerce platform or third-party system. Our solutions help increase revenue growth by segmenting your customers, consolidating them in the long term, and thus achieving your business objectives faster and more accurately.

When do you need OroCRM?

  • You want to store, distribute, review and edit communication with partners and customers in one place.
  • You want to segment customers properly for individually tailored multichannel campaigns.
  • You need an easy-to-use CRM system for your employees, who work in different e-commerce segments.
  • Customer data maintenance is too complex and the data is widely scattered in your systems.
  • New needs and requirements are constantly needed for your CRM system.
  • You do not know enough about interacting with your customers when it comes to a purchase decision.
  • You need a web-based solution for managing your sales and implementing marketing strategies.
  • You are not satisfied with your sales revenue and would like to attract new customers.
  • There is email chaos near you – messages can be lost, remain unanswered or are answered too late.

What is OroCRM?

OroCRM is a web-based open source customer relationship management (CRM) system based on the Oro platform and Symfony 2 framework. OroCRM is specially designed for e-commerce. It is aimed at marketing and sales, offers all the standard features of a CRM system and focuses on intuitive management of customers and contacts, multi-channel marketing and reporting. OroCRM provides all the possibilities to boosts sales, optimize marketing, and increase customer satisfaction.

Multichannel E-Commerce

OroCRM perfectly suits eCommerce and supports both offline and online sales.

Flexible Processes

OroCRM is the most flexible CRM system on the market and offers many configuration and expansion possibilities.

Customer Support

OroCRM has everything you need to offer your customers outstanding services and support.

Editions and functions of OroCRM

OroCRM is available in two versions. Although the Community edition is designed for small businesses, it is already well-equipped and is one of the most functional open source CRM systems on the market. The Enterprise Edition is more suitable for the needs of medium and large enterprises.

Community Edition

  • Language localization
  • User, group, and role management
  • Analytical dashboards
  • Contact management
  • Flexible workflow management
  • Account management
  • Lead and Opportunity management
  • Case management
  • Productivity tools – calendar, emails, calls, tasks, notes, etc.
  • Data import and data export functions
  • Activity logs
  • Advanced customer segmentation
  • Email campaigns management
  • Advanced customer analysis
  • Embedded web forms

Enterprise Edition

  • All Community Edition features plus
  • Multiple organizations
  • Flexible search
  • Advanced reporting
  • Client support per E-Mail and phone
  • Multishop support
  • Microsoft Outlook integration
  • Microsoft Exchange server integration

Advantages of OroCRM

OroCRM opens up the possibility to combine customer data from different channels. As a shop operator, you have the opportunity to get and evaluate comprehensive information about the behavior of your customers and the interaction with them on all sales channels. This allows you to take targeted actions to increase your conversion rate and total revenue.

100% open source and extensible

As an open source CRM system, OroCRM can be adapted and expanded as desired. Thus every customer request can be implemented.

Responsive and convenient user interfaces

Integration with any third party systems due to API

Integration with any third party system thanks to API

Thanks to the SOAP and REST API, OroCRM can be connected to any other third party system to ensure fully automatic data synchronization.

Freely configurable workflows

OroCRM has a workflow manager that can be used to configure any workflows and workflow steps to reflect the business processes according to the customer needs.

360 degree customer view

In OroCRM, not only traditional sales activities such as e-mails or calls are tracked, but also sales information and other customer activity from all available channels.

Extensive functions

OroCRM offers many functions directly from the box. Especially in e-commerce sphere, OroCRM is simply unbeatable as a CRM system.


We are glad to consult you!

Contact us

What we offer

As an OroCRM agency, we take over the complete configuration and implementation of a CRM system for your project. We support you in the implementation of all additional requirements and functions, to represent your business processes and to increase the quality of your services.


With the introduction of a CRM system, revenues can be increased by an average of more than 20%.


We advise you and offer the possibilities. In turn, you decide which of the possible solutions best suits your needs.


We can integrate OroCRM into any third party systems and can also ensure a fully automated data exchange.


Even after the launch, we are happy to support you. We are focused on a long-term cooperation and continuously develop your solution.

Our solutions

As an e-commerce CRM system, OroCRM is ideally suitable for working in connection with all popular shop systems. We are glad to develop the connectors for the following shop systems:

99 /Monat


  • Unlimited transactions
  • Bidirectional data exchange
  • Support
99 /Monat


  • Unlimited transactions
  • Bidirectional data exchange
  • Support
99 /Monat


  • Unlimited transactions
  • Bidirectional data exchange
  • Support
99 /Monat


  • Unlimited transactions
  • Bidirectional data exchange
  • Support

Why us?


We listen to you and can implement any customer requirements. Many things are just a matter of time and budget.


Our consulting is always based on the experience we have already gained in numerous projects.


You will get an access to our project management system and will have a possibility to actively participate in the project.

Customer Satisfaction

As a customer, you have the highest priority for us. We are flexible and also implement new requirements. And we are only satisfied when you are.


Contact us now

Contact us

Contact person

  • Oleksandr Zinchenko
  • CEO
  • +49 (941) 206 026 10

Why we

  • Request and offer cost you nothing
  • We advise and listen carefully
  • Top value for money
  • Transparency and realistic cost estimates
  • Use of modern technologies
  • Long-term support